Support

DOT support speaking your language

At DOT, providing jargon-free tech support is a given. We don’t sell, set up and vanish. We’re in this for the long run.

Whether you have a quick question, need a helping hand, or a fully managed service, we’ve got the guys who’ve got the know-how to keep you up and running.

Support

Off site. On hand.

We take a long term view of your projects. You don’t get ‘just’ a solution or a service from DOT. You get a tech and business support department. Full time or on demand. For as long as you need.

Know how. No jargon.

We know when to ‘talk techie’. So if the person reporting a bug or supervising a project isn’t jargon savvy, fear not. No doubt our consultants are proud of their acronyms and nicknames for what they deal with day in day out. But they’re the technical translators, not you.

Long term. Long lasting.

All in all we take a long term view of our client relationships. We think we speak the same language despite resolving challenges across myriad technologies. Many of our clients have been with us for several years. But don’t just take our word for it. Hear what they have to say on the matter.

Support

Why choose The Dot Group?

The more connected the world becomes, the more quickly a business must adapt. By design, The DOT Group integration software simplifies the development process, reduces the learning curve, and decreases total cost of ownership with a single platform for batch and real-time data integration.

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